What is Sony Entertainment Network?
- Wired connection – simply connect an Ethernet Cable and connect one end to your home router and the other end to your TV or Blu-ray player.
- Wirelessly - You can purchase the UBWABR100 Wireless Dongle to connect to their existing wireless network. Only the Sony Dongle works with the system. There is no inter-compatibility between CE devices and PC Wi-Fi Dongles.
- Integrated Wireless - Many of our devices have integrated Wi-Fi so you don't need any additional accessories.
- Home Plugs or Powerline devices (two different standards, which are incompatible with each other) – Best of both worlds! These offer the bandwidth and stability of a wired connection with the invisibility & neatness of a wireless connection. Homeplugs / Powerline hardware both use your existing home electrical wiring system to send your internet signal from near your router to any point in the house.
Useful video here on how to connect your product - http://www.youtube.com/watch?v=Zh-xnWGTWXE&list=PL3DC17A2EB20BA103&index=1
What connection speed do I need to access these services?
We recommend around an actual speed of 1.5Mbps – 2Mbps for SD content and 3Mbps for HD content and around 6Mbps for 3D. Obviously, the quicker the connection the better. You can test your actual speed via a PC at http://www.speedtest.net .
I have a broadband package which only allows me to download a certain amount on a monthly basis – how many hours of video can I watch on say a 20GB download cap?
|Standard Definition||High Definition||Data Consumed|
|14 Hours||9 Hours||5GB|
|28 Hours||19 Hours||10GB|
|56 Hours||37 Hours||20GB|
|112 Hours||74 Hours||40Gb|
1. Hours indicated will vary and are only intended as a guide
2. Calculations based on the following bit rates SD = 800Kb/s, HD = 1200Kb/s
3. Actual bit rates will vary and are determined by the content provider not Sony
4. We recommend to avoid selecting an internet package that incurs excess download charges when the download limit is reached.
What form of parental controls are available for BRAVIA Internet Video?
Where are ITV Player and 4oD?
How long will I have these services for? Will they be there forever?
I bought a 2010 device, will I still be able to get new services when they go live?
How do new services appear when they go live?
BRAVIA – When services go live, customers will see them appear on their devices within 48 hours (assuming they are connected to the network) automatically, alternatively they can force visibility by refreshing the internet content in the network settings tab.
Blu-ray – A box appears immediately under the Video Tab on the XMB and requests the user refreshes the content to receive new services.
Can I add my own content services to the device?
Unfortunately not at this time, although you can visit sites directly via the integrated web browser on some devices.
Can I install Flash/Silverlight onto my TV/Blu-ray player?
No - Flash is no longer being developed for big screen devices as most content devlopers move towards HTML5 as the new preferred standard.
Do I need a firmware or software update for my device?
BRAVIA – Please visit http://support.sony-europe.com/tvhc/tv/index.aspx?site=odw_en_GB to check and see if you have the latest version. Please follow the instructions and download updated firmware onto USB or if you have 2011 device, you can force your TV to download it directly.
Blu-ray – Easiest way is to do it is connect the BD player to the web and download it directly. Simply press the Home button, go to settings menu and then up to the top ‘Network Update’ option. Alternatively visit http://support.sony-europe.com/tvhc/dvbr/index.aspx?site=odw_en_GB
Can I surf the open Internet on my BRAVIA Internet Device or send an email?
This depends. 2010 TV's do not feature a browser, however many of the 2011 BRAVIA's and some Blu-ray players do. Surfing the web on your TV is a very different experience to surfing on your PC or tablet as text input with a simple IR remote control can be a little bit frustrating beyond typing a few characters. Furthermore, traditional browsers can be quite resource hungry and TV’s (from all manufacturers!) simply don’t have the heavy lifting ability of a modern PC.
Why are some videos available on iPlayer, Five or Youtube on my PC but not available on my BRAVIA Internet Video device?
Content rights are determined by the global rights holder and granted on a device by device basis. So it may well be that the local rights holder (i.e. BBC or Five) doesn’t have the rights to show them on devices other than the PC.