Отзиви за продукта

Hi dori56, we're glad you are enjoying our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. ~Earl

Thanks for the feedback, Red Beaver. We're glad that you are happy with your new Sony home receiver. The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Again we appreciate the feedback regarding the AM tuner. We take all user input seriously and will make sure your comments reach the appropriate person as it can help us improve our products in the future. Thanks for choosing Sony! -Craig

Hi LeandroT, Thanks for sharing your experience with the Sony DH590 home receiver. We're sorry to hear that your device failed. The STRDH590 Home receiver requires 120 V AC, 60 Hz when used in the US and Canada. If you are using the device outside the US and Canada, it may require you to use transformers depending on your location. Some areas in Europe run 230 V power lines which can damage your unit if you do not use transformers. This is considered product misuse and unfortunately is not covered under warranty. Regards, -Craig

Hi VishSony,

You made the right choice! We're glad to hear that you love the sound quality of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi KurtC, We're glad that you were able to adjust the settings to suit your needs. We'll also take note of your feedback about the Home Menu. Sony takes into consideration all feedback as it helps us improves our product. The STRDH590 is equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi DWTD,

Fantastic! We are so happy to know your satisfaction with the amazing performance of the STR-DH590 with your Harman Kardon speaker system. We are also thrilled that you are satisfied with the Auto Calibration feature using the supplied calibration microphone of this receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for the perfect star review and for choosing Sony!

- Romeo

Hi BillMcGee, Thank you for your review! For this, please try these steps to resolve the issue. Press AMP MENU. Select “” - “A/V SYNC” on the display panel. Select the setting you want. SYNC ON (Delay time: 60ms): The audio output is delayed so that the time gap between the audio output and visual display is minimized. For reference, please check our help guide link: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553375.html#:~:text=Press%20AMP%20MENU.,and%20visual%20display%20is%20minimized.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Regards,
Carl

Hi Bobby756,

We're sorry you've been running into difficulty. Verify the connections and inspect the speaker cords. The receiver has BRAVIA Sync and System Power Off function. You can automatically turn off/on the receiver and any device connected to the HDMI jack when you turn off/on the TV. For more details, refer to this link: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553286.html

Despite your concerns, we're delighted that you like most of the features and overall performance of the unit. Experience the bigger, clearer picture when you upgrade your home cinema setup with the STR-DH590. The 5.2ch AV receiver brings movies to life with 4K HDR pass through, Dolby® Vision and flexible surround sound. Bring all your devices together with BLUETOOTH® connectivity and multiple inputs. Thank you for choosing Sony! -Jess

Hi Whippets4,

Very nice! We're glad to hear that you like the features and price of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi pjones3699,

Very nice! We're glad to hear that you like the price point of the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi weblight2,

Thank you for the review and we do apologize for the inconvenience. Your feedback is greatly appreciated. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi Smith74, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi Salant, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi Dvdon331, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi DOWN BY THE RIVER,
Awesome! We're really happy you like the perfect sound and reasonable price of your new STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for your continued support and for trusting Sony! - Kris

Hi Nate B,


We're glad to hear that you're happy with this STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for choosing Sony!

Hi MoonStomper,

Incredible! We are extremely pleased to know your satisfaction with the exceptional sound quality, ease of use & setup, reasonable price, and superb performance of our STR-DH590 5.2ch Home Theater AV Receiver.

Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for sharing your great experience and for choosing Sony!

- Romeo

Hi slidextreme,

Thank you for the purchase and we're glad you had an easy time setting up the AV receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi Happy Sony,

Thank you so much for sharing your cool experience with our STR-DH590, 5.2 multi-channel AV Receiver! We are really pleased to hear that it suits your needs and expectations. Good to know you like the amazing sound, ease of setup, and it works perfectly with your smartphones, speakers, and DVD player. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for choosing Sony!
-Jess

Hi Boomers,

Thank you for the review and we appreciate your feedback. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi jdogg,
Thank you for bringing this to our attention. While we are glad you like the great features of your STRDH590 receiver, we're sorry to hear what happened on the remote. Sony takes all such reports seriously and will investigate appropriately. May we know the case number so we can review your file?

May we contact you? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:

We are very sorry for the inconvenience and thanks again for purchasing Sony. - Kris

Hi Magnificent Muncil, Amazing! We're glad that you are enjoying the audio quality of your receiver. You’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi Randy from Seattle, we're glad you love the sound quality and connectivity of our product. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new 5.2ch 4K HDR Home Theater AV Receiver – STR-DH590. Thank you for choosing SONY. Thanks for choosing SONY. ~Earl

Hi Mmagras01, We're glad to hear you feel that the STR-DH590 is worth its price, and you're enjoying the great features and amazing sound quality. Glad to know your investment is worth it. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Jess

Hi sound room,

Amazing! We're glad that you like the speaker terminals and HDMI connections of the receiver. It's also great that the receiver works flawlessly. The STRDH590 is designed to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

-Ralph

Hi Ric44, Awesome! We're glad that the receiver works great. You've upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi Idoc, Thanks for your feedback on your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi Al280,

Thank you for the 5-star rating! We're very happy to hear it works perfectly with your speakers. Good to know also that you like the amazing sound quality, ease of setup, and features of your new receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for choosing Sony!
-Jess

Hi DTay,

Amazing! Thank you so much for choosing our STR-DH590 5.2ch Home Theater AV Receiver. We're glad to hear it works great and you like overall sound quality of the receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. We really appreciate you being a loyal customer and helping to share the word about us.
Thank you for trusting Sony!
-Jess

Hi MD2022,
Terrific! We appreciate your satisfaction with the incredible sound, available ports and Bluetooth connection with the STRDH590. This receiver has an equalizer where you can adjust the bass or treble level. You may visit the helpful link below to know more: http://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553391.html

Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris

Hi Me, We are glad to hear that you are very happy with your Sony home theater receiver. The STR-DH590 supports all the latest HDR formats(HDR10, HLG, and Dolby Vision). We hope you also utilize these video formats to give you remarkable video quality. The combination of superior video quality and great sound will improve your home theater experience. Also, be sure to check out the Bluetooth feature. You can easily play music from all your devices via Bluetooth to further enjoy your new receiver. Thank you for trusting Sony! Vincent

Hi RickBxxx,
Thank you for sharing your great experience so far with your new STRDH590 receiver. Nice to hear how much you are enjoying the amazing sound quality and feature of the unit. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony! - Kris

Hi Truth be told,

We're sorry to hear the HDMI ARC issue with your unit. Please allow us to help you and turn this into a better experience.You may find this article helpful on how to resolve your issue.

https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00191214

If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Regards,
David

Hi Montanagal, Good to hear that you like the ease of setup and audio quality of your STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! Erin

Hi me not happy,

We're sorry to hear what happen with your AV receiver. You may find this article helpful on how to resolve your issue.

https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00025095

If the issue is still unresolved, service may be required. Go to Product Repair.

https://us.esupport.sony.com/support/s/service?language=en_US

Regards,
David

Hi Kellyp, We are very sorry to hear about the issue you are having. This is usually not the case for our AV receivers nor the experience we want you to have. To isolate and resolve this issue, let us start with performing a power reset to the unit.

Turn off the receiver.
Unplug the power cord (mains lead) from the electrical outlet.
Let the unit remain without power for 2 minutes.
Plug the power cord (mains lead) back into the electrical outlet.

If the issue is still unresolved, please try to revert to the factory default settings.

Turn off the receiver.
Hold down (power) on the receiver for 5 seconds.
“CLEARING” flashes on the display panel for a while, then changes to “CLEARED *”.

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

Hi Chumface,

Thank you so much for sharing your cool experience with our STR-DH590, 5.2 multi-channel AV Receiver! We are really pleased to hear that it suits your needs and expectations. Good to know it works perfectly with your SACDs, DVD, and you like the excellent audio of your new receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for your purchase and for the 5-star rating!
-Jess

Hi Snomann, Great! Good to know that this is what you've been looking for in an AV receiver. Please try to perform a power reset to resolve this issue.
Turn off the unit.
Unplug the power cord (mains lead) from the electrical outlet.
Let the unit remain without power for 2 minutes.
Plug the power cord (mains lead) back into the electrical outlet.

If the problem is still no solved, please perform a factory reset.
Turn off the receiver.
Hold down (power) on the receiver for 5 seconds.
“CLEARING” flashes on the display panel for a while, then changes to “CLEARED *”.

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Thanks for your feedback on your STR-DH590 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam

Hi none2give, Awesome! We're very happy to hear you're enjoying the cool new smart features and the ability to connect to other components. We appreciate your feedback about the lack of equalizer. Although this unit doesn't have an equalizer, you can switch between the sound field options to ensure optimal listening experience and to suit the music, movies, or any content that you're listening to.
Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony! -Sam

Hi gsxr, we're sorry to hear that you have an issue with your SONY unit. We would like to check your file so we can better assist you. Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Awesome! Thank you so much for sharing your amazing experience with the STR-DH590 5.2ch Home Theater AV Receiver, TBarnes! We are extremely pleased it suits your needs. We are also delighted that you are satisfied with the ease of setup, reasonable price, fantastic picture & sound quality, and superb performance of this receiver.

Sounds like you’ve upgraded your home entertainment system to work with the latest TVs and HDR sources. Equipped with 4 HDMI inputs, Bluetooth, and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you so much for recommending our STR-DH590 and for choosing Sony!

- Romeo

Hi sundown,


We're glad that you are happy with this STR-DH590, 5.2 multi-channel AV Receiver. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you.

Thank you for giving the product a perfect rating!

Hi Chilibuzz,

Thank you for that wonderful feedback. We're glad the AV receiver works well with your setup. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David

Hi Janet in Houston,

You made the right choice in upgrading to the Sony STRDH590! Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thanks for choosing Sony!

-Ralph

Hi Larry56,

Thank you for the review. We're sorry to hear the sound delay issue with your unit. Double check the connections on your DVR. You may also power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Sounds like you’ve upgraded your home entertainment system to work with the latest 4K TV’s and HDR sources. Equipped with 4 HDMI inputs, Bluetooth and a host of advanced features, your new receiver is ready for whatever and wherever your content takes you. Thank you for choosing Sony!

Regards,
David