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    Creators' App

    I cannot launch the Creators' App. Or, it is not possible to connect to the camera.

    For Android

    In Android, select [Settings] → [Apps] → [Creators' App] → [Permissions] and allow access to relevant items such as media and location.

    • If a [Use precise location] item is listed, turn it on.
    • The menu structure and naming may be different, depending on your device.

    For iOS

    In the case that the iPhone/iPad is in this state, configure as follows in [Settings] → [Creators' App] on the iPhone/iPad.

    • Location Information: Turn "Precise location information" on.
    • Photos: All photos
    • Local network: On